FAQ

FAQ

FAQ

General

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What comforts do you offer onboard?

Our larger boats are equipped with five to six comfortable berths, divided into three or four separate spaces/cabins. If you stay overnight you are offered a cupboard to store your things. There is bedding for all overnight guests.

In the cabin there is, on our 34-40 feet boats, a table and comfortable seating for between six and ten persons.

Navigation equipment includes plotter, wind instruments, depth sounder, log and autopilot, and there is some opportunity to recharge PC and mobile phone. But most of all, nature is in charge here…

For further details about our boats, please look closer here!

How do I get to you?

To get to Dalarö; By car from Stockholm:  Take Highway 73 from Stockholm (from the city via Skanstull ) towards Nynäshamn . Take exit Dalarö after about 20 km, continue Dalarövägen until the road ends in a T-junction. Details about where to go next will be distributed with your booking. Our boats can be situated in different harbors in Dalarö. There are carparks available during your visit. The drive from Stockholm is 40 km and takes about 40-45 minutes.

If you go by municipal sevice, take the commuter train from Stockholm to Handen station and from there bus 839 towards Dalarö / Smådalarö. Please refer to  sl.s travel planner for your itinerary time schedule! The travel time from Stockholm Central station is about one hour. Details about where to get off the bus and how to find the boat will be distributed with your booking. Our boats can be situated in different harbors in Dalarö.

Do you have bareboats for rent?

We do have a 26 foot boat that can be rented by the week during July and August and during weekends at other times. Please refer to About our boats, and the Albin Accent “Leia”. You will need references and have a good nautical knowledge to rent the boat.

Our larger boats are not rented out as bareboats.

Can I bring children onboard?

Children older than age 5 are welcome! Children must be looked after by accompanying adults onboard, not to get injured. I have life wests for children onboard, but you need to bring rainwear.

You are not allowed to bring more children under 15 than adults, due to the security onboard.

 

GDPR policy

In connection with the new european GDPR Law,  we hereby describe how we use and save personal information that you provide to us.

Vind o Vatten collects information on participants in the form of e-mail address, telephone number and age of any accompanying children in connection with notifications to sailing courses and sailing charters, and in some cases – when staying overnight on the ship where the shipowner is responsible if something happens to the participants – including social security numbers and special food requirements / allergies. If you are about to attend a sailing course, we ask for information about your previous sailing experience to ensure that you register for the right course. All personal data are kept password protected at Vind o Vatten and are never shared with any third party without expressed permission from the person concerned.

We save data from previous participants in our accounting program, as many of our customers are frequent. We also send out newsletters a few times a year to those who has shown interest in Vind o Vatten and to inform about upcoming events. The newsletters can easily be canceled if you no longer wish to receive information from us.

We have frequent contacts with customers via mail and / or sms in connection with reservation. These conversations are saved to be able to easily reconnect to previous customers. If you want to delete all previous history of your contact with us, tell us and we will of cause do so.

Do I need previous experience?

Not at all! You are welcome regardless of previous experience. If you wish, we will teach you the basics. Feel free to try out different tasks on board, as to be at the helm, handling the sheets and navigate. That’s what makes the experience much more meaningful. We have been teaching beginners to sail since 1987!

 

For how long have you been in business?

Birgitta, the owner of Vind o Vatten, cruised the Archipelago of Stockholm since she was a child. With her own boats, she has worked as a professional sail instructor since 1987, starting after a long sailing voyage to the Caribbean. In 2006 she started her own business Vind o Vatten, focusing on sailing tours and private sailing courses for families and groups. Read more about her and our other skippers here. The story behind Vind o Vatten is here.

 

Payment

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Can I cancel my booking?

You can order a special cancellation at a cost of 6% of the event price that enables you to cancel at any time and for almost any reason up to the event date. Without cancellation insurance the paid-in contribution is not refunded.

How do I use my gift card?

Your gift card will have a reference number. Refer to this number when you book your sailing tour.

Do I pay a deposit?

Yes. This applies when your booking is made more than 30 days in advance. In case you book later that 30 days before the sailing tour, the full fee is paid at once.

 

When do I make my final payment?

If you booked well in advance, the final payment is due 30 days before the event starts. If you booked later, the entire sum is to be paid directly. If you booked just a few days before the event, you might be asked to pay on the spot. We accept credit cards.

 

Important

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What to think about when I stay overnight onboard?

At the moment we do not book any overnight tours, due to Covid-19. The following information appears if and when the situation has changed to make it possible to stay overnight on board the boats.

There are pillows, comforters and mattress pads on board, and you bring your own sheets and pillow cases, unless otherwise indicated. If you bring your sleeping bag, you should also bring a bed sheet. All berths have full length (2m).

How to dress and what equipment is needed?

Bring clothes according to the weather and a little more if it’s chilly. It is a good idea to bring hat and gloves in spring and autumn. Bring comfortable clothes and soft-soled shoes that do not rub off. During wet weather or high winds, it can be useful to have boots or waterproof shoes. Life jackets, sailing gloves and full rain gear are avilable on board in all adult sizes. Even kids life jackets are provided, but please state your child’s weight. Waterproof clothing for children shorter than 155 cl you should bring. If you forget your sunglasses and sunscreen, there is plenty to loan on board. Your camera is of course enjoyable to bring!

 

Insurance and Cancellation

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Do I need an insurance?

Every skipper has a charter insurance covering severe accidents and fatalities, and if you lose expensive equipment. We recommend that you have a valid accident insurance. You also have the option of booking a special cancellation insurance through us, which applies if you get sick or have another serious impediment with short notice.

Can I cancel my booking?

You can order a special cancellation at a cost of 6% of the event price that enables you to cancel at any time and for almost any reason up to the event date. Without cancellation insurance the paid-in contribution is not refunded. This insurance does, however, NOT cover for Covid-19.

What if I get sick and suspect it might be Covid_19?

As we all must be very careful not transmitting the virus, you are obliged to cancel the tour in case you are not feeling well and have symptoms of Covid-19. We will give you (and your family/group) a voucher to do the planned sailing tour at another time within a year from the planned date. If you find out, after testing, it was not Covid-19, you can get refund from the cancellation insurance. If you do not have any possibility to do the sailing tour later (if you are travelling from another country for example) we will pay back all except the booking fee.

Weather

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Do you cancel sailing in case of rain?

No. But I do have very good rain gear for everyone so your experience will be something special even if it is raining.

Do you cancel the sailing in case of heavy weather?

Sailing is an activity that is obviously affected by the weather, that’s the main idea. For the most part, the skipper can adjust the route and the sail area to the strength of the wind. But, of course if, on arrival, the wind is blowing so hard that the weather makes it impossible to start, you are offered to reschedule the tour to another date, ie we offer performance guarantee.